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Frequently Asked Questions

Everything you need to know about the 3by7 system

Getting Started

Can I use the system for free?
Yes! You can use a free version of the AI Tutor by setting up your own Google AI API key (we'll show you how in our quick guide). While the free version has limitations compared to the full version, it's a great way to try the system. Note that API availability and pricing are controlled by Google and may change.
How do I get started?
Start by trying our free AI Tutor - it's the best way to experience the system. You can also book a trial lesson to see how everything works together. The setup process is straightforward, and we provide clear documentation for all tools.
What do I need to prepare?
Just your willingness to learn! For the free AI Tutor, you'll need a Google account to get an API key. For lessons, you'll need a stable internet connection and a quiet environment. Everything else is provided by us.

Language Support

What languages do you support?
While we specialize in English teaching, the system also fully supports Russian and Polish. We're open to adapting our tools for other languages - if you're learning a language with limited resources, contact us about creating a customized version for you.
What's your teaching approach for different languages?
Each language has its unique challenges, and our approach adapts accordingly. For English, we focus on natural communication and practical usage. For Russian and Polish, we pay special attention to grammar structures and pronunciation patterns.
Can I learn multiple languages simultaneously?
Yes, but we recommend focusing on one language at a time until you reach a comfortable level. This helps prevent confusion and ensures steady progress in each language.

Time and Commitment

How much time do I need to commit?
Our system is designed for busy professionals. One focused lesson per week plus 15-20 minutes daily with the AI Tutor and flashcards is enough to see steady progress. The podcast can be listened to during your commute or other activities.
How long until I see results?
Most students notice improvement within the first month, especially in speaking confidence and vocabulary usage. However, significant progress in language learning typically requires 3-6 months of consistent practice.
Can I learn at my own pace?
Absolutely! The system is flexible and adapts to your schedule. While regular practice is important, you can adjust the intensity based on your availability and learning goals.

Technical Details

Do you offer technical support?
Paid users receive priority support for all tools. Free users can access basic documentation and community support, but advanced features and personal assistance are reserved for paying customers.
What devices can I use?
The AI Tutor works on any device with a web browser - PC, Mac, iPhone, or Android. The flashcards are compatible with Anki and other popular systems, and the podcast works with any podcast player.
Is my data secure?
Yes, we take data security seriously. Your learning data is encrypted and stored securely. We never share your personal information with third parties, and you can request data deletion at any time.

Integration and Compatibility

Can I use this with my current teacher?
Absolutely! The system works great as a supplement to lessons with any teacher. You can use our AI Tutor and flashcards to practice what you learn in your regular lessons, making them more effective.
What makes your AI different?
Unlike generic AI chatbots, our tutor is specifically programmed for language learning. It knows your vocabulary level, tracks your progress, and integrates with your lessons. Plus, it's designed by a professional linguist who understands common learning challenges.
Can I import my existing flashcards?
Yes, if you're using Anki or a similar system, we can help you integrate your existing cards. We can also convert our materials to work with your preferred flashcard system.

Pricing and Plans

What are the payment options?
We offer flexible monthly subscriptions with no long-term commitment. You can also pay per lesson if you prefer. Detailed pricing information is available on our pricing page.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. We don't believe in lock-in contracts or hidden fees. You'll retain access until the end of your current billing period.
Are there any hidden costs?
No hidden costs! All features are clearly listed with their respective plans. For the free version, you'll need your own Google AI API key, but Google provides generous free usage limits.